Recent Posts

When Pack Out Services Are Needed

1/17/2023 (Permalink)

In servicing our community, we have come across losses of all sizes. There unfortunately have been cases where areas of a home are so heavily affected that thorough steps are needed to fulfill proper restoration including packing out rooms or an entire residence. Why does this happen and what can this mean for you and your family?

  • Reasons for Packing services

Each project we restore is evaluated on a case by case basis but the following are guidelines we employ to ensure the health, safety and proper restoration of every project. First, a source of loss may be considered Category 3 where all affected materials (touched by the source of loss) need to be removed. Another scenario often occurs when a home is built before 1985 and tests positive for lead and asbestos. Per industry standards affected materials with lead and asbestos require a very specific procedure for removal. These are two common scenarios that require access to all affected materials which may run behind, under, in between and/or above personal belongings and furniture. 

  • The Packout Process 

It's important to our team to help guide each homeowner through this step. What may already be a difficult process can become seemingly even more overwhelmingly. However with our expert packing teams you can rest easy. After obtaining approval from your insurance, we work directly with you to make sure you have access to the items you need and the rest is covered, padded and sealed under lock and key. 

Dealing with water damage in your home alone is no easy task, we are here to help our community no matter the scope of the job!

Contents Cleaning

1/17/2023 (Permalink)

We know what it’s like to lose your belongings to a fire. That’s why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Although it may seem like a daunting task, each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

If you're feeling overwhelmed about how to proceed with cleaning your clothing after this unfortunate event, we've got you covered! We can help you get back on track and make sure that your items are restored to their former glory so that they look as good as new!

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned.

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible.

Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss.

Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

We are proud to say that we offer some of the best prices in town for a wide range of services. We’re confident that our 100% customer satisfaction guarantee will give you peace of mind when dealing with your fire-damaged items, and we can help you get back on your feet quickly after an emergency like this!

How Do Hygienists Check for Mold?

1/16/2023 (Permalink)

Sampling Techniques Professionals Use

Hiring an environmental hygienist to perform a mold test is the most accurate method for determining whether mold is growing in a residence. Learn about the sampling techniques professionals use and how test results can increase the effectiveness of mold cleaning.

Obtaining Samples

An environmental hygienist will take samples to send to a lab for analysis. Depending on the situation, a hygienist may obtain different types of samples:

  • Air
  • Bulk (contents or materials)
  • Spores

Any of these methods can yield conclusive results about the type of mold present in a house. Air testing may include analysis of microbial volatile organic compounds and spores. Bulk testing may focus primarily on the presence of spores. All of these methods allow for targeted mold remediation measures.

Analyzing Samples

There are several methods of lab analysis that a hygienist or mold specialist may recommend. The amount of detail and speed of these methods vary:

  • Microscopy
  • Culturing
  • A combination of these methods

Microscopy involves visual analysis and can provide results in as little as two days. Culturing is a slower process that involves growing mold spores in a Petri dish. This process can provide more detailed results, such as the subspecies of mold, but is slower and more expensive.

Reporting Findings

A hygienist can provide test results and recommendations for mold cleaning. A homeowner may want to work with a full-service restoration company to ensure that mold remediation proceeds as efficiently as possible. Depending on the species of mold and the extent of an infestation, different cleaning or quarantining methods may be recommended.

These are the three major stages of checking for mold. An environmental hygienist can recommend the best mold cleaning methods for a particular species of fungi or type of infestation. If a homeowner is concerned about mold damage at a residence in Springfield/Mt Vernon he or she should hire a certified hygienist.

Why You Should Purchase Fire Insurance for Your Commercial Building

1/16/2023 (Permalink)

Property fires may be more common than you think they are. In 2017, there were nearly 500,000 structure fires in America alone. These fires caused more than $10 billion in damage. While most of these blazes occurred in homes, they can harm commercial buildings, as well. That is why you need to purchase fire insurance for your business.

The Types of Damage During a Fire

Fire is destructive in multiple ways. They can cause damage via:

  • Flames
  • Heat
  • Smoke

Most commercial insurance policies will pay for fire damage that results from all of these sources. Insurance can also cover fees charged by fire departments. Any harm that results from fire suppressants, such as fire extinguishers and sprinklers, should be part of your policy, as well.
If you do not have proper fire insurance, you will have to use company profits or assets to cover the cost of fire restoration and smoke cleanup services. Your business could shut down entirely if it cannot afford the remediation. Insurance should thus help your company survive a fire disaster.

The Proper Amount of Insurance

You may be tempted to lower your premium by insuring your property for less than what it is worth. Yet underinsuring your property is almost as bad as failing to insure it at all. For starters, you likely will not have enough coverage to pay for the full cost of the restoration. Your insurer may also impose a penalty if you fail to purchase sufficient insurance.
To make sure you insure your property for its actual value, have an appraiser assess the premises annually. When deciding how much insurance to purchase, use the appraiser's calculations rather than your agent's estimations.
Buying fire insurance is one of the most important things you can do as a business owner. It should give you the funds to keep your company afloat following a blaze.

Storm Damage Remediation

1/13/2023 (Permalink)

As homeowners in Springfield/Mt Vernon and other locations around the country are likely to attest, the clean-up, repair, and restoration chores that emerge after a damaging storm are at a minimum, a nuisance, and in many cases, a much more serious undertaking. Storm damage remediation can range from a clean-up to a tear-out to a rebuild, depending on the type and extent of the destruction.

The Usual Suspect: Water

One of the most frequent and frustrating problems property owners face is the damaging effects of water infiltration. To further complicate the challenge of inundation, floodwater from rivers and streams brings the specter of biological contamination, commonly known as black water. Once a destructive storm has passed, assessment of its damage may begin and progress to the following procedures:

1. The extraction of water through pumping, mopping, and dehumidification.
2. Tear out of wet materials to prevent mold growth.
3. Drying of the structure.
4. Decontamination of salvageable materials.
5. Repair and replacement of compromised building material and furnishings.

While it is true that many materials that have been subjected to black water contamination will have to be discarded, other types of water damage can be mitigated. A professional assessment can be very helpful in making the correct determination, especially with regard to the safety of the home and its furnishings.

Documentation is Vital

Document the damage before initiating storm restoration. It is likely to be necessary for filing flood insurance claims, and there may be a delay in the arrival of an adjuster if flooding is widespread. Digital pictures and/or videos that can be easily emailed are the preferred media.

Humanity’s relationship to the planet’s most abundant natural resource can seem paradoxical, particularly in the midst of a tear out of the cherished furnishings of a home. Keeping water where it belongs and a balanced perspective is central to the experience of homeownership.

Put the Nightmare Behind You

1/13/2023 (Permalink)

Dealing with the aftermath of criminal activity prevents you from moving on with your life after a tragedy or frightening experience. Many different substances, odors, and dangerous contaminants remain, most requiring very specific remediation not easy or safe for a typical cleaning crew to complete. SERVPRO offers clients discrete, certified trauma and crime scene cleanup.
 
You already experienced considerable trauma during illegal activity playing out in your home. The authorities completed their investigation, and you now need fast and efficient crime scene cleanup in your home. In addition to bodily fluids, a broad variety of evidence-gathering and preserving chemicals and substances contaminate the place you used to treasure as a haven and refuge from the world. Put your trust in our well-trained team of specialized cleaning experts. We value the confidence you feel for our services and wish to restore both your home and your sense of peace.
 
If a standoff occurred inside your house, the smell and physical residue of tear gas, pepper spray, or other topical irritants fills the air and the area. You need the skills of our crime scene team to remove the substances, and especially the smells, from your home. Because of the chemicals utilized, there is a special methodology followed to clear them away completely. Likewise, if investigators lifted prints or other physical evidence from the surfaces inside your house, SERVPRO staff know how to make these powders, liquids, or gels disappear for good.
 
The debris remaining after the production or distribution of illegal drugs or other substances are tricky to contain and remove. We make certain our staff receive up to date schooling on the proper methods recommended by federal and state agencies to remove all dangerous and volatile materials.
 
If the worst happened and death or serious accident occurred within the walls of your home, SERVPRO technicians follow OSHA and EPA directives to ensure that human or other tissues, blood, or bodily fluids are managed safely. Removal without any trace is the goal, permitting you to move forward in a safe and protected manner.
 
For professional, compassionate, and comprehensive crime scene cleanup services contact SERVPRO of Springfield/Mt Vernon. One simple call to (703)644-0620 puts you on the road to recovery from a life-altering experience.

The Second You Notice Flooding

1/6/2023 (Permalink)

What to do: 

The second you notice flooding in your home do not hesitate to call SERVPRO immediately! Time is the biggest factor in preventing further damage, as well as slowing the spread of water into places like your floors and walls. With a quick enough reaction to the issue we can make a huge difference. Regardless, if you notice damage days after a storm we can still help. With a team of experts who know the ins and outs of storm damage we can find the source and solution to your issue. Not only do we perform the cleanup and treatment of the area, we restore what was ruined. When we leave it will be, "Like it never even happened".

Water Damage Nightmares

1/6/2023 (Permalink)

Nightmares Happen Even When You Are Awake

Water damage occurs when excess water begins to pool in areas where it shouldn’t. This issue may arise due to bursting or leaking pipes, faulty or malfunctioning household appliances, or a natural disaster or weather related issue. One appliance that frequently causes water damage in homes is the washing machine. Homeowners leave washing machines unattended to complete other chores throughout the house or even fall asleep until the next morning. DO NOT MAKE THIS MISTAKE! In some instances, washing machines may fail to transition from the “filling stage” and continue to fill with water until the water is shut off. This causes water to overflow from the machine and begin to fill the house.

It only takes minutes for water to quickly spread throughout the property, saturating everything in its path. Water may be absorbed into walls, floors, upholstery, and belongings, furniture finishes may bleed, causing permanent staining on carpets, and photographs, books, and other paper goods may swell and warp.  If you are unfortunate enough to have to face water damage in your home, don’t do it alone. Contact SERVPRO of Springfield / Mt Vernon, your regional flood specialist (703)644-0620

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

What Is A Dehumidifier...? Do You Know...?

6/6/2022 (Permalink)

Dehumidifier placement Give us a call ! SERVPRO of Springfield/Mt Vernon 703-644-0620

A dehumidifier is specialty equipment that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high quality equipment can minimize stinky odors and reduce the possibility of microbial growth by removing moisture from the atmosphere.

Dehumidifier’s Will Stop Mold Growth?

If you have a mold issue in your commercial or home, don’t delay. Mold will grow as soon as it has a supply of water. When a room’s relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. It is very common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop are inside an attic, crawl spaces, and in the bathroom.

Placing a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur in the future.

How Long Do You Need To Place A Dehumidifier On-Site Due To Water Damage?

It’s difficult to tell how long water damage equipment will remain in your commercial or home. The time can vary based on the level of water damage, the region’s extend, and the kind of dehumidifier. 

Here at SERVPRO, our goal is to have your property dry within three to five days. The dry time can vary on the size of the water loss, the category, and the number of contents in the property. In some cases, we have had to leave dehumidifier’s on-site for prolonged periods due to microbial growth.

When it comes to any restoration job, it is important to get in touch with SERVPRO of Springfield/Mt Vernon. We will provide the appropriate specialists to help find a prompt solution. Our restoration experts perform standard procedures taught by the IICRC. 

Certified: SERVPRO of Springfield/Mt Vernon

6/6/2022 (Permalink)

SERVPRO Cleaning Service SERVPRO of Springfield/Mt Vernon Give us a call (703)644-0620!

We offer a wide amount of cleaning services to our Springfield/Mt Vernon residents. We take pride in ourselves on being the go-to company for your restoration needs. 

SERVPRO Cleaning Services

  1. Air Ducts & HVAC
  2. Trauma and Crime Scene
  3. Biohazard and Sewage
  4. Odor Removal and Deodorization
  5. Vandalism
  6. Ceilings, Walls and Floors
  7. Carpet and Upholstery
  8. Drapes and Blinds
  9. Post Construction

You name it SERVPRO provides the service for you “Like it never even happened.”

Trust us when we say that we care about the commitment and security of your employees, customers and community. 

We serve Springfield/Mt Vernon and the surrounding cities. Hiring a professional service means you are getting experience, expertise and professional cleaning tools that can clean your space to the highest standard. It might catch you off guard on the number of different services we offer.