Recent Posts

Its Not Luck

3/7/2023 (Permalink)

Do not leave disaster prep to chance. Pour yourself a pint of preparedness this St. Patrick's Day and visit ready.gov/plan to update your emergency plan! Your local SERVPRO professionals have the tools and equipment to helper Mother Nature along, including equipment to help dry hardwood floors, tough to reach spaces inside walls and much more. SERVPRO of Springfield/Mt Vernon uses state-of-the-art monitoring equipment and a proven scientific process to help speed up the drying of your home or business. The bottom line? SERVPRO has top industry training and certifications to help make water damage "Like it never even happened." 

Is your go bag ready to sham-rock and roll in case of a disaster? Why take the risk? 

Fires in the Warmer Months

3/2/2023 (Permalink)

Looking forward to the warmer weather after the long cold months of winter. Spring is in full bloom, and summer is right around the corner. 

It's a time of renewal and getting outdoors. There are plenty of activities to do outdoors such as hiking, going to the lake, grilling, and barbecuing with friends and family, just to name a few.

With the warmer weather families will begin to gather for reunions, graduations and the seasonal cookouts that everyone loves. That also brings with it the risks of increased fires. 

Unfortunately, spring sees more daily fires on average than any time of year. But by being cautious, you can minimize fires at home this season. 

Here are some great places to start: 

The grill: Grills are one of the biggest culprits of spring fires. It presents a substantial risk due to the combination of flame, grease, heat and gas. But just taking a few precautions can greatly reduce the risk of a fire on the barbecue grill! Make sure the grill is cleaned prior to every use and that all parts are in proper working order. Replace any worn or damaged components before grilling and keep the grill at least six feet away from any flammable objects, especially the home! Lack of proper cleaning is responsible for almost 20% of grill fires! 

The fire pit. While the grill gets it share of blame for accidental fires, the fire pit can be dangerous as well. Gathering on a cool spring or summer evening around a fire pit can provide some of the best rest and relaxation after a long day or week. Keep these safety tips in mind: Kids should never be left alone or around a fire pit. Keep a bucket of water close by at all times. Don't add pine needles or leaves to a fire pit as this can cause "flare-ups" and embers can be carried away by the wind. If you are cooking hot dogs or roasting marshmallows do it over the embers and not the open flame, which will help avoid the flame damage and help you get that elusive perfect roasted finish that you're looking for. 

Chimneys and dryer vents. Chimneys should be inspected and cleaned by a professional at least once every season. Ash, soot and creosote buildup is a major cause of fires, and with proper maintenance, this risk can be reduced. The failure to clean dryer vents is a leading cause of fires that emanate from the dryer. 

Our technicians are on speed dial 24/7 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Experience the SERVPRO of Springfield/Mt Vernon difference. 

Fire Restoration

3/1/2023 (Permalink)

A fire is one of the most destructive elements of nature and can turn a habitable home into a heap of dust within a short amount of time. Even though there are proactive methods to control the destruction of the house, you cannot snub the damage that may have already occurred. Not only do the flames from a fire cause charring on things like cabinets, but you would be looking at the smoke, which causes widespread damage. The smoke penetrates carpets, clothing, furniture, upholstery, and other porous materials. The ultimate goal of fire restoration in damaged  homes is to reinstate the property and contents to pre-incident condition, leaving a clean and safe environment. If cleaning is not done properly, the smoke odor lingers, and further ruin can occur to your contents and structure. SERVPRO professionals start by evaluating the situation, including the extent of the damage, to know what they are dealing with. Depending on the situation, our crews can use onsite and offsite techniques to restore your home. Onsite restoration may include the removal of odor particles using the following equipment: 

  • Air Scrubbers
  • Thermal Fogging 
  • Ozone Treatments

Cleaning Smoke Damage

Only some restoration projects require a pack out. Some contents can be manipulated and cleaned within their respective spaces. SERVPRO crews might even clean items onsite and then move them to a designated area that has not been affected to be stored. However, when cleanup requires multiple treatments, contents could be packed and taken to the Franchise Warehouse for cleaning. 

SERVPRO of Springfield/Mt Vernon knows rebuilding a fire damaged home can be stressful, but you don't have to face fire restoration alone. Call us at (703)644-0620. We're Faster To Any Size Disaster. 

Sewer Line Issue

2/28/2023 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionally may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. 

Be aware of these four signs, which may indicate sewer line problems.

  1. Odors 
    While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

  2. Clogged Drains
    A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

  3. Indentations in Landscaping
    Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots on the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

  4. Deformations in Landscaping 
    In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the area to resolve, which depending on your insurance policy may be covered.

    You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Commercial Building Water Damage

2/28/2023 (Permalink)

Due to the wide variety of issues that can stem from water damage, it is one of the most difficult challenges a property owner can face. Depending on the severity, water damage can compromise structural integrity and damage belongings. When left unresolved or if not taken care of properly, water can result in the growth of mold. 

What is water damage? 

Water damage is the type of damage that occurs on a structure and to personal property due to excessive moisture and collected water. Most often water damage will occur where water can collect without notice. For example, they will occur in the lowest depths of one's property such as crawl spaces and the basement.

Here are some examples of the equipment used for water damage repair services: 

  • Air Movers: Help dry water-damaged flooring and surfaces by forcing moisture to evaporate more quickly
  • Dehumidifiers: Help by maintaining the humidity of the room, a dehumidifier is a catalyst for drying an area that has excessive moisture
  • Air Scrubbers: Filter out any particles in your indoor air which may include airborne contaminants including the smell of musk and smoke
  • Moisture Meters: Gauges the severity of water damage on a surface or an area by assessing the moisture preset

SERVPRO of Springfield/Mt Vernon, we have state of the art equipment to ensure that your property is taken care of properly. By reducing the time it takes to dry your property, you'll be saving time and money. Call our SERVPRO Team today at (703)644-0620. 

The Science of Drying

2/27/2023 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be able a few towels to mop up the mess and place a fan or two around the damage area, your local SERVPRO of Springfield/Mt Vernon professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your home or business suffers a water damage, your local SERVPRO team will: 

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening. 
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

After the Storm... What's Next?

2/27/2023 (Permalink)

The second you notice flooding in your home do not hesitate to call SERVPRO of Springfield/Mt Vernon immediately! Time is the biggest factor in preventing further damage, as well as slowing the spread of water into places like your floors and walls. With a quick enough reaction to the issue can make a huge difference! Regardless, if you notice damage days after a storm we can still help. With a team of experts who know the ins and outs of storm damage we can find the solution to your issue! Not only do we perform the cleanup and treatment of the area, we restore what was ruined. When we leave it will be, "Like it never even happened." 

When Pack Out Services Are Needed

1/17/2023 (Permalink)

In servicing our community, we have come across losses of all sizes. There unfortunately have been cases where areas of a home are so heavily affected that thorough steps are needed to fulfill proper restoration including packing out rooms or an entire residence. Why does this happen and what can this mean for you and your family?

  • Reasons for Packing services

Each project we restore is evaluated on a case by case basis but the following are guidelines we employ to ensure the health, safety and proper restoration of every project. First, a source of loss may be considered Category 3 where all affected materials (touched by the source of loss) need to be removed. Another scenario often occurs when a home is built before 1985 and tests positive for lead and asbestos. Per industry standards affected materials with lead and asbestos require a very specific procedure for removal. These are two common scenarios that require access to all affected materials which may run behind, under, in between and/or above personal belongings and furniture. 

  • The Packout Process 

It's important to our team to help guide each homeowner through this step. What may already be a difficult process can become seemingly even more overwhelmingly. However with our expert packing teams you can rest easy. After obtaining approval from your insurance, we work directly with you to make sure you have access to the items you need and the rest is covered, padded and sealed under lock and key. 

Dealing with water damage in your home alone is no easy task, we are here to help our community no matter the scope of the job!

Contents Cleaning

1/17/2023 (Permalink)

We know what it’s like to lose your belongings to a fire. That’s why we offer content cleaning to help you recover from the effects of fire damage. If your clothes have been damaged in a fire, our professional team will spot and clean them for you. We can also advise you on what process is best for any specific piece of clothing or item.

Content cleaning is a service that can be done by professionals if your clothing has been damaged in a fire.

Although it may seem like a daunting task, each piece of content will be pre-spotted, pre-tested and thoroughly cleaned. Contents with smoke residue may need an additional ultrasonic cleaning process.

If you're feeling overwhelmed about how to proceed with cleaning your clothing after this unfortunate event, we've got you covered! We can help you get back on track and make sure that your items are restored to their former glory so that they look as good as new!

Each piece of content will be pre-spotted, pre-tested and thoroughly cleaned.

The first step in the cleaning process is pre-spotting, which involves a thorough inspection of each item to determine what damage it has sustained and whether it can be cleaned. If an item cannot be cleaned, we will discard it. Next, we thoroughly clean all items (including furniture) using our proprietary process that removes smoke residue while also preventing any new soiling from occurring.

Contents with smoke residue may need an additional ultrasonic cleaning process.

The contents of your items can be affected by smoke residue. Smoke can make an item smell like burnt or wet wood, or it may leave behind a yellow discoloration that won't wash out. Smoke residue can also cause the ink on labels to fade, which will make them illegible.

Smoke residue may need to be removed before you clean the item using other methods such as steaming and dry cleaning (using chemicals). Ultrasonic cleaning is one effective way of removing dirt and grime from objects but not all materials are suitable for this type of cleaning process so check with your dry cleaner first!

We'll help you get your belongings back in good shape after fire damage. 

We're here to help with our expert post-fire cleaning services. Whether you need help getting rid of the smell or repairing some of the physical damage left behind by fire, we'll fix everything up, so it looks like nothing ever happened. We'll even make sure all those pesky stains disappear from your carpeting so no one will ever suspect anything was amiss.

Our experience with these situations makes us uniquely qualified to handle any situation involving smoke or water damage. So, whether you've been through a kitchen fire recently or have just gotten back from vacation (and found out about another family member's house burning down), let us do what we do best: restore order after chaos has taken over!

We are proud to say that we offer some of the best prices in town for a wide range of services. We’re confident that our 100% customer satisfaction guarantee will give you peace of mind when dealing with your fire-damaged items, and we can help you get back on your feet quickly after an emergency like this!

How Do Hygienists Check for Mold?

1/16/2023 (Permalink)

Sampling Techniques Professionals Use

Hiring an environmental hygienist to perform a mold test is the most accurate method for determining whether mold is growing in a residence. Learn about the sampling techniques professionals use and how test results can increase the effectiveness of mold cleaning.

Obtaining Samples

An environmental hygienist will take samples to send to a lab for analysis. Depending on the situation, a hygienist may obtain different types of samples:

  • Air
  • Bulk (contents or materials)
  • Spores

Any of these methods can yield conclusive results about the type of mold present in a house. Air testing may include analysis of microbial volatile organic compounds and spores. Bulk testing may focus primarily on the presence of spores. All of these methods allow for targeted mold remediation measures.

Analyzing Samples

There are several methods of lab analysis that a hygienist or mold specialist may recommend. The amount of detail and speed of these methods vary:

  • Microscopy
  • Culturing
  • A combination of these methods

Microscopy involves visual analysis and can provide results in as little as two days. Culturing is a slower process that involves growing mold spores in a Petri dish. This process can provide more detailed results, such as the subspecies of mold, but is slower and more expensive.

Reporting Findings

A hygienist can provide test results and recommendations for mold cleaning. A homeowner may want to work with a full-service restoration company to ensure that mold remediation proceeds as efficiently as possible. Depending on the species of mold and the extent of an infestation, different cleaning or quarantining methods may be recommended.

These are the three major stages of checking for mold. An environmental hygienist can recommend the best mold cleaning methods for a particular species of fungi or type of infestation. If a homeowner is concerned about mold damage at a residence in Springfield/Mt Vernon he or she should hire a certified hygienist.